Frequently asked Questions
Some of my most frequently asked questions are answered below. If you have a specific question, please get in touch.
Shipping and Delivery Times
Yes. We ship all products worldwide. A shipping estimate is provided on the checkout page before the payment is processed.
Free shipping is complimentary with all orders when you spend over AUD$700.*
*This offer isn’t available with any other promotion.
Please view our shipping information page for details.
My studio is based in Brisbane, Australia.
If you order a Pre-Order item along with other items then all items will be shipped together in one parcel once the Pre-Ordered item is available. All Pre-order items will have a shipping timeline available when you order, if you have any further questions about your order please don’t hesitate to get in touch.
Yes. We ship all products worldwide. A shipping estimate is provided on the checkout page before the payment is processed.
Free shipping is complimentary with all orders when you spend over AUD$700.*
*This offer isn’t available with any other promotion.
Please view our shipping information page for details.
My studio is based in Brisbane, Australia.
If you order a Pre-Order item along with other items then all items will be shipped together in one parcel once the Pre-Ordered item is available. All Pre-order items will have a shipping timeline available when you order, if you have any further questions about your order please don’t hesitate to get in touch.
Ordering
Yes. All prices are in Australian dollars and include GST. If you are purchasing from outside of Australia this tax will be automatically deducted at checkout.
We send all goods from Australia. Depending on your location you may be charged sales tax by your country of residence. We are not responsible for covering your sales tax. If you do not collect your item from your postoffice and if it is returned to us you are not eligible for a refund.
You will not be charged extra sales tax if you reside within Australia (GST is included in our prices).
Yes. Afterpay is available for Australian customers.
How it Works
1. Choose Afterpay as your payment method at checkout
2. First-time customers complete a quick registration, returning customers simply log in
3. Your payments are split into 4 interest-free fortnightly instalments
Click here to view the full terms & conditions.
Yes. All prices are in Australian dollars and include GST. If you are purchasing from outside of Australia this tax will be automatically deducted at checkout.
We send all goods from Australia. Depending on your location you may be charged sales tax by your country of residence. We are not responsible for covering your sales tax. If you do not collect your item from your postoffice and if it is returned to us you are not eligible for a refund.
You will not be charged extra sales tax if you reside within Australia (GST is included in our prices).
Yes. Afterpay is available for Australian customers.
How it Works
1. Choose Afterpay as your payment method at checkout
2. First-time customers complete a quick registration, returning customers simply log in
3. Your payments are split into 4 interest-free fortnightly instalments
Click here to view the full terms & conditions.
Returns
Please see our returns policy for more information.
Please see our returns policy for more information.
Photographic Prints
Limited edition photographic prints are available in small, medium, large and extra large.
All photographic prints are also available in a gift size, which comes housed in a linen presentation box.*
* Gift size prints are open editions, not limited.
A limited edition print is only available in a limited quantity. An open edition is not numbered and the quantity is not limited. Both prints are signed, only the limited edition is numbered.
My work is Giclée printed on heavyweight archival Hahnemühle rag paper. All prints are made in Australia.
Yes. If you see an image belonging to me on any of my social media channels, I am more than happy to arrange a custom print for you. Find out more here.
We are happy to print your favourite artwork in a custom size for you. Please contact us at hello@kararosenlund.com if you would like a quote to arrange a custom order.
We recommend taking your unframed print directly to your local framer as soon as possible. Taking it to your framer will minimise the chance of the print getting damaged/scratched. The sooner you do this the better.
Limited edition photographic prints are available in small, medium, large and extra large.
All photographic prints are also available in a gift size, which comes housed in a linen presentation box.*
* Gift size prints are open editions, not limited.
A limited edition print is only available in a limited quantity. An open edition is not numbered and the quantity is not limited. Both prints are signed, only the limited edition is numbered.
My work is Giclée printed on heavyweight archival Hahnemühle rag paper. All prints are made in Australia.
Yes. If you see an image belonging to me on any of my social media channels, I am more than happy to arrange a custom print for you. Find out more here.
We are happy to print your favourite artwork in a custom size for you. Please contact us at hello@kararosenlund.com if you would like a quote to arrange a custom order.
We recommend taking your unframed print directly to your local framer as soon as possible. Taking it to your framer will minimise the chance of the print getting damaged/scratched. The sooner you do this the better.
Framing Service
Yes. I offer framing in my signature style on all limited edition photographic prints.
I work with a local professional art framer to finish your new photographic print in my signature style – unstained Tasmanian Oak with a traditional mat board*.
The frame is finished with a natural beeswax to give a beautiful matt appearance and to preserve the wood.
Lightweight museum-grade acrylic is used to ensure that your framed artwork is installed easily and does not require a professional hanging service.
Once you have received your framed artwork, it is ready to hang.
Find out more here.
*Please note: My Extra Large sized prints are printed edge to edge and are framed without a mat board.
Please allow 21 days for delivery to your door.
Your artwork is printed to order and personally signed by Kara in her studio before being delivered to our art framer to be custom framed and finished. Your framed prints are then shipped securely in a custom-made travel box to ensure their safe delivery to your address.
Please note: During peak periods framing turnaround times may be extended. Please contact us for more information.
The dimensions below refer to the finished size of the framed artwork. Please note: Small, Medium and Large sized prints are framed with a traditional mat board. The Extra Large sized print is printed edge to edge and framed without a mat board.
Small
Print Size: 28 x 35cm /11 x 14″Framed Size: 44 x 52.8cm / 17 x 20″
Medium
Print Size: 50 x 76cm / 20 x 30″Framed Size: 73 x 98cm / 28 x 38″
Large
Print Size: 81 x 121cm / 32 x 48″Framed Size: 103.5 x 144cm / 40 x 56″
Extra Large
Print Size: 111 x 167cm / 44 x 66″Framed Size: 113.8 x 169.8cm / 44.3 x 66.3″
Yes. I offer framing in my signature style on all limited edition photographic prints.
I work with a local professional art framer to finish your new photographic print in my signature style – unstained Tasmanian Oak with a traditional mat board*.
The frame is finished with a natural beeswax to give a beautiful matt appearance and to preserve the wood.
Lightweight museum-grade acrylic is used to ensure that your framed artwork is installed easily and does not require a professional hanging service.
Once you have received your framed artwork, it is ready to hang.
Find out more here.
*Please note: My Extra Large sized prints are printed edge to edge and are framed without a mat board.
Please allow 21 days for delivery to your door.
Your artwork is printed to order and personally signed by Kara in her studio before being delivered to our art framer to be custom framed and finished. Your framed prints are then shipped securely in a custom-made travel box to ensure their safe delivery to your address.
Please note: During peak periods framing turnaround times may be extended. Please contact us for more information.
The dimensions below refer to the finished size of the framed artwork. Please note: Small, Medium and Large sized prints are framed with a traditional mat board. The Extra Large sized print is printed edge to edge and framed without a mat board.
Small
Print Size: 28 x 35cm /11 x 14″Framed Size: 44 x 52.8cm / 17 x 20″
Medium
Print Size: 50 x 76cm / 20 x 30″Framed Size: 73 x 98cm / 28 x 38″
Large
Print Size: 81 x 121cm / 32 x 48″Framed Size: 103.5 x 144cm / 40 x 56″
Extra Large
Print Size: 111 x 167cm / 44 x 66″Framed Size: 113.8 x 169.8cm / 44.3 x 66.3″
Copyright
Not unless you obtain permission to reproduce my images, email hello@kararosenlund.com. It is a breach of copyright otherwise. All images must be credited by Kara Rosenlund and linked to https://www.kararosenlund.com if they leave this site.
Not unless you obtain permission to reproduce my images, email hello@kararosenlund.com. It is a breach of copyright otherwise. All images must be credited by Kara Rosenlund and linked to https://www.kararosenlund.com if they leave this site.
General
Absolutely. We are committed to protecting your privacy. We will only use the information that we collect about you lawfully and you will not receive marketing emails from us just because you have placed an order in the past. Unless you want to receive our newsletter of course! Click here if you do.
I’d love to hear from you – my contact details are here.
Absolutely. We are committed to protecting your privacy. We will only use the information that we collect about you lawfully and you will not receive marketing emails from us just because you have placed an order in the past. Unless you want to receive our newsletter of course! Click here if you do.
I’d love to hear from you – my contact details are here.
